Shortly after my move from New York to Alabama, I was sitting alone at our local Italian restaurant, reading magazines. After a while, a couple who’d been sitting across the room approached and introduced themselves to me. That couple, Jennifer and Robert Rausch, quickly became fixtures in my life; they’ve remained integral members of my Alabama family since that day.
These days, you can find Jennifer overseeing the day-to-day operations of the new flagship store and café at The Factory. She agreed to work with us at just the right time. The company was growing and I needed someone I could trust to help me make decisions that were thoughtful and confident. Growing a company can make one feel vulnerable; having an old friend there for support (especially one with an incredible work ethic) put me a bit more at ease.
She moves effortlessly between tasks and has a real desire to connect with everyone who walks through our door. This genuine approach, coupled with her wicked, infectious laugh, drew me to her initially and continues to make me smile, calm me, and draw me out of my shell when I become too introspective. She is practical and doesn’t hesitate to offer her opinion, even to play devil’s advocate in tough situations.