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We Look Forward To Speaking With You.

For Collection sales, or to set up a virtual appointment, please contact our Guest Experience Team:



Catherine Counts:
+1.256.760.1090 x 114


Carlisle Sandy:
+1.256.760.1090 x 105


Robin Hall
+1.256.760.1090 x 116


Visit our Customer Care page to learn about shipping and return policies. 


For wholesale inquires, please fill out the form here. A member of our wholesale team will be back in touch shortly.


For any other questions (or just to say hello), please contact us using any of the following methods.

Call Us

+1 (256) 760-1090

Monday through Friday 8:00am to 4:30pm CST

Send us a letter

Alabama Chanin @ The Factory
462 Lane Drive
Florence, Alabama 35630

General inquires (or to say hello)

Order inquires

Press inquiries